Punchh Wallet

Overview

Punchh Wallet is a growing set of digital wallet features and functionality that can help your brand increase loyalty acquisitions, engagement, frequency, and spending. Punchh Wallet's features make it easier for guests to securely pay and get the most out of their loyalty membership. With experts predicting that digital wallets will overtake plastic cards by 2030, Punchh Wallet is the solution to improve the guest experience and simplify brand adoption. The benefits speak for themselves:

• Frictionless consumer experience
• Increase loyalty program usage and engagement
• Increase loyalty sign-ups
• Reach and engage with frequent customers who do not download apps

See Punchh Wallet Overview on the Punchh Support Portal for requirements and platform configurations.

Note: To view the Punchh product documentation on the Punchh Support Portal, you must log in to a Punchh platform production environment. If you already have access to a production environment, follow the instructions here to access the Punchh Support Portal.

Features and Benefits

Punchh Wallet's feature set can be broken down into two groups: options for guests within your mobile app and options for guests outside of the app.

Guests can pay through the app using Saved Payments with credit or debit cards or Stored Value with gift cards. With each option, guests can use Scan to Pay within the app to pay seamlessly in-store. Saved payments also allow guests to purchase and renew their Subscription Plan and auto-reload their stored value. For those guests who may not want to download the mobile app, Punchh Wallet includes Apple Wallet Loyalty.

You can explore use cases and scenarios in our Postman collections for Punchh Wallet. For more details and additional documentation to set up Punchh Wallet, see Punchh Wallet Developer Guide (login required).