Create Check-in
Creates a check-in for a customer.
- Type: string
Authorization requiredThis is a combination of unique API key as well as business key (UUID) as the Authorization header.
- Type: string
Accept - Language Short code for locale variant (e.g., fr-ca, es-ES, en-EN, etc.)
- Type: integer
cc _last4 Last 4 digits of the user's credit card number
- Type: string
channel requiredChannel through which the check-in was requested. Possible values are: online_order, pos, web, mobile, dashboard, chatbot, kiosk.
- Type: string
email requiredEmail address of the user. In the case of single scan flow, email is not a required parameter.
- Type: string
employee _id Employee ID
- Type: string
employee _name Name of the employee
- Type: string
external _uid Unique ID generated by your system. We use this to prevent duplicates in the case same transactions get triggered twice.
- Type: array Menu Items (Array Object)[]required
The array contains one or more menu item objects added to an order. You send one of these arrays per API call. See How To Send Menu Items to Punchh
- Type: numberFormat: double
payable requiredAmount paid after applying discounts and adding any taxes or service charges. For example, if the order amount is $10, the values of the
receipt_amountandsubtotal_amountparameters will be $10. If a $2 discount is applied,subtotal_amountbecomes $8. However, if there are $3 service charges and $1 tax, the value of thepayableparameter becomes $12 (10 – 2 + 3 + 1 = 12). - Type: string
pos _type requiredName of the POS client that is sending the receipts.
Possible values: A1 POS, Adora POS, Aloha, Aloha (Secure), Appetize, Auphan, Bite Kiosk, Brink, Comtrex, DataPoint, EPoint, Focus, Focus POS Systems, FoodTec, FoodTec V2, Gilbarco, GJS Kiosk, Granbury, Grubburr Kiosk, HoneyBakedHam POS, Hooters Hoa, HungerRush POS (Formerly Revention), InfoKING, Itwercs POS, iVend POS, Maitre’D, Marble Kiosk, Marblepos, Micros RES 3700, Micros Simphony, NCR ISS45 POS, NCR kiosk, NCR RPOS, NCR Silver, NCR Silver Essential, NCR Silver Pro, NCR Storepoint, Nextep kiosk, Onetap, PAR, PiZMET, Plum POS, Positouch, PosNet, Proprietary POS, Punchh Kiosk, Punchh Secure, QikServe Kiosk, Quardzilla, QuBeyond POS (Formerly Gusto), QuickServe, Ready (Pay-on-the-GO), Revel, SICOM, SpeedLine, Squirrel, Steak n Shake, TCPOS, Tevalis POS, Toast, Toast V3, Tray POS, Treatware, Verifone, VisualTouch POS, XPO Pay@Table, Xchangexec (Task retail), Xenial Cloud, Xpient, Xpient (Secure), Zonal POS
- Type: string
pos _version requiredPOS version
- Type: string
punchh _key requiredUnique Punchh key
- Type: numberFormat: double
receipt _amount requiredOrder amount before taxes, calculated as the sum of all item amounts minus any discounts. This is the amount used to calculate loyalty points/visits. The value of this parameter should match
subtotal_amount. For example, if the order amount is $10, bothreceipt_amountandsubtotal_amountwill be 10. If a $2 discount is applied, both will be 8.
- Type: object
200 - Type: string
address _line1 Address of the user
- Type: boolean
age _verified Age verified or not
- Type: stringFormat: date
anniversary Anniversary of the user in
YYYY-MM-DDformat - Type: string
avatar _remote _url Avatar URL of the user profile image
- Type: Balance (Object)
balance Account balance of the user
- Type: stringFormat: date
birthday Birthday date of the user in
YYYY-MM-DDformat - Type: string
city City of the user
- Type: stringFormat: date-time
created _at Date/time when the user was created in the system in ISO 8601 format
- Type: string
email Email address of the user
- Type: boolean
email _verified Email address verfied or not
- Type: string
fb _uid Facebook ID of the user
- Type: string
first _name First name of the user
- Type: string
gender Gender of the user
- Type: integer
id Unique ID of the user
- Type: string
last _name Last name of the user
- Type: string
phone Phone number of the user
- Type: integer
points _earned Returns points earned on the check-in
- Type: boolean
privacy _policy Privacy policy agreed upon or not
- Type: Rewards Object
rewards - Type: string
selected _card _number This value is set only in single scan flow. This is the gift card the user wants to use to make the payment. If this value is set, use it to make the payment for the order.
- Type: array Selected Coupons (Array Object)[]
selected _coupons This object is set only in the single scan flow (SSF). The
selected_couponsobject shows one or more Punchh coupon codes if the user would like to redeem them as part of the single scan flow. The user selects the coupon(s) when generating the single scan code on the mobile application. If this value is set, trigger the redemption flow. See Single Scan Flow - Type: Selected Discount Amount (Object)
selected _discount _amount This object is set for the single scan flow (SSF) for users who are on the Banked Rewards loyalty program. The
selected_discount_amountobject shows the banked currency amount if the user would like to redeem it as part of the single scan flow. The user selects the banked currency when generating the single scan code on the mobile application. If this value is set, trigger the redemption flow. See Single Scan Flow - Type: array Selected Redeemable Cards (Array Object)[]
selected _redeemable _cards This object is set for the single scan flow (SSF) for users that are on the Visit-based loyalty program. The
selected_redeemable_cardsobject shows one or more reedemable cards if the user would like to redeem them as part of the single scan flow. The user selects the redeemable cards when generating the single scan code on the mobile application. If this value is set, trigger the redemption flow. See Single Scan Flow - Type: array Selected Redeemables (Array Object)[]
selected _redeemables This object is set for the single scan flow (SSF) for users that are on the Points Unlock Redeemables loyalty program. The
selected_redeemablesobject shows one or more redeemables if the user would like to redeem them as part of the single scan flow. The user selects the redeemable(s) when generating the single scan code on the mobile application. If this value is set, trigger the redemption flow. See Single Scan Flow - Type: array Selected Rewards (Array Object)[]
selected _rewards This object is set only in the single scan flow (SSF). The
selected_rewardsobject shows one or more user-selected rewards if the user would like to redeem them as part of the single scan flow. The user selects the reward when generating the single scan code on the mobile application. If this value is set, trigger the redemption flow. See Single Scan Flow - Type: string
state State in which the user lives
- Type: stringFormat: date-time
updated _at Date/time when the user was updated in the system in ISO 8601 format
- Type: string
user _digest User digest token of the user
- Type: string
zip _code Zip code of the user
{
"address_line1": "string",
"age_verified": true,
"anniversary": "2025-12-19",
"avatar_remote_url": "string",
"balance": {
"banked_rewards": "string",
"expired_membership_level": "string",
"initial_visits": 1,
"membership_level": "string",
"membership_level_id": "string",
"net_balance": 1,
"net_debits": 1,
"pending_points": 1,
"points_balance": 1,
"signup_anniversary_day": "string",
"total_credits": 1,
"total_debits": "string",
"total_point_credits": 1,
"total_redeemable_visits": 1,
"total_visits": 1,
"unredeemed_cards": "string"
},
"birthday": "2025-12-19",
"city": "string",
"created_at": "2025-12-19T16:32:19.137Z",
"email": "string",
"email_verified": true,
"fb_uid": "string",
"first_name": "string",
"gender": "string",
"id": 1,
"last_name": "string",
"phone": "string",
"points_earned": 1,
"privacy_policy": true,
"rewards": {
"rewards": [
{
"created_at": "string",
"description": "string",
"discount_amount": 1,
"end_date_tz": "string",
"id": 1,
"image": "string",
"name": "string",
"points": 1,
"redeemable_properties": "string",
"start_date_tz": "string",
"status": "string",
"updated_at": "string",
"type": "string",
"meta_data": "string"
}
]
},
"state": "string",
"updated_at": "2025-12-19T16:32:19.137Z",
"user_digest": "string",
"zip_code": "string",
"selected_card_number": "string",
"selected_discount_amount": {
"banked_currency": "string",
"discount_type": "string"
},
"selected_redeemables": [
{
"id": -9007199254740991,
"name": "string",
"description": "string",
"created_at": "YYYY-MM-DDThh:mm:ssZ",
"count": 1,
"start_date_tz": "YYYY-MM-DDThh:mm:ssZ",
"end_date_tz": "YYYY-MM-DDThh:mm:ssZ",
"updated_at": "2025-12-19T16:32:19.137Z",
"image": "string",
"status": "string",
"points": 1,
"discount_amount": 1,
"discount_type": "string",
"redeemable_properties": "string"
}
],
"selected_rewards": [
{
"id": -9007199254740991,
"name": "string",
"description": "string",
"created_at": "YYYY-MM-DDThh:mm:ssZ",
"start_date_tz": "YYYY-MM-DDThh:mm:ssZ",
"end_date_tz": "YYYY-MM-DDThh:mm:ssZ",
"updated_at": "YYYY-MM-DDThh:mm:ssZ",
"image": "string",
"status": "string",
"points": 1,
"discount_amount": 1,
"discount_type": "string",
"redeemable_properties": "string"
}
],
"selected_redeemable_cards": [
{
"id": -9007199254740991,
"name": "string",
"description": "string",
"count": "string",
"created_at": "YYYY-MM-DDThh:mm:ssZ",
"start_date_tz": "YYYY-MM-DDThh:mm:ssZ",
"end_date_tz": "YYYY-MM-DDThh:mm:ssZ",
"updated_at": "YYYY-MM-DDThh:mm:ssZ",
"image": "string",
"status": "string",
"points": 1,
"discount_amount": 1,
"discount_type": "string",
"redeemable_properties": "string"
}
],
"selected_coupons": [
{
"code": "string",
"name": "string",
"description": "string",
"start_date_tz": "YYYY-MM-DDThh:mm:ssZ",
"end_date_tz": "YYYY-MM-DDThh:mm:ssZ",
"image": "string",
"discount_type": "string"
}
]
}