Event - Payment Card Expired
This event is triggered when the guest's payment card expires. These events are triggered as they happen in the Punchh system based on configuration.
The Payment Card Expiry Reminder notification template must be configured for the business in the Punchh platform under Loyalty Program > System Messages > General. Unless Notification Templates are filled out and saved, notifications will not be sent out to guests.
{
"content_id":"CONTENT_ID_GOES_HERE",
"timestamp":1591594104,
"business_id":7,
"business_uuid":"BUSINESS_UUID_GOES_HERE",
"business_slug": "slugname",
"event_name":"transactional_notifications",
"event_type":"payment_card_expired",
"action": "create",
"payload":{
"cc_last_4": "6655",
"user": {
"account_balance": {
"banked_currency": null,
"current_membership_level_name": "Silver Level",
"last_visit": "2023-04-29T11:05:39Z",
"loyalty_points": 93,
"net_balance": 95,
"net_debits": 0,
"pending_points": 20,
"total_credits": 95,
"total_debits": "0.0",
"total_lifetime_points": 95,
"total_point_credits": 95,
"total_redeemable_visits": null,
"total_visits": 4,
"unbanked_points": null,
"unredeemed_cards": null,
"user_id": 111111111
},
"anniversary": "2000-01-01",
"avatar_remote_url": null,
"birthday": "1964-01-01",
"email": "test@example.com",
"external_source": "",
"external_source_id": "SOURCE_ID_GOES_HERE",
"first_name": "FIRST_NAME_GOES_HERE",
"gender": "male",
"guest_type": "Loyalty",
"last_activity_at": "2023-04-29T11:05:52Z",
"last_name": "LAST_NAME_GOES_HERE",
"marketing_email_subscription": true,
"marketing_pn_subscription": true,
"phone": "1111111111",
"preferred_locale": "en",
"secondary_email": "test1@example.com",
"signup_channel": "MobileEmail",
"sms_subscription": false,
"unsubscribe_reason": null,
"unsubscribed": false,
"user_id": 111111111,
"user_status": "active"
}
}
}
Meta Fields
Meta Fields are common attributes such as content_id, timestamp, etc. that are returned in event responses, providing additional information about events. Click here to view the descriptions of the attributes.
Response Parameters
| Payload | ||
| cc_last_4 | String | Last four digits of the user's expired payment card |
| user | Object | See the user object in Event - Rewards Expiry Reminder |
| user.account_balance | Object | See the account_balance object in Event - Guest |