Error Codes

Core

Code Error Cause
1012 Entity cannot be removed due to hierarchical relationships with other entities
1022 Unsupported API version requested

Ordering

Code Error Cause
2001 Selected pickup time is not available
2002 Selected delivery time is not available
2002 Ordering is temporarily disabled for the store
2004 Delivery time unavailable for the selected foodspot
2013 Regret time has elapsed. Cancellation by customer is not possible
2017 Reordering validation failed
2020 Menu Combo Container sent empty
2021 Customer phone number missing
2022 Customer phone number invalid
2025 Order type selected is not enabled for the store
2099 Feedback already exists

Payment

Code Error Cause
3001 General Payment Processor Error
3005 General Payment Proxy Processor Error
3010 Fraud detection processor error
3014 Duplicate stored payment method
3015 Payment method cannot be stored
3016 Payment method not supported
3020 Invalid payment processor token

Customer account

Code Error Cause
4016 Legal agreement acceptance required
4017 Too many attempts
4018 Code wrong or expired
4019 Auth Type not supported
4020 Credentials are incorrect
4021 Social login required
4022 Duplicate Email
4023 Duplicate Phone number
4030 Customer account not found
4036 Invalid phone number format

Loyalty

Code Error Cause
5001 Invalid redemption code
5002 Invalid referral code
5003 Referral code already used
5004 Referral limit reached
5005 Invalid promotion code
5010 No Discounts available for this venue
5011 Loyalty disabled for this venue
5012 Loyalty code is not associated with any customer account

POS

Code Error Cause
6005 Error: Wrong POS Configuration for Loyalty
6007 Error: Wrong POS Menu Modifier configuration
6008 Error: POS Invalid price configuration
6010 Error: Wrong POS Menu ComboItem
6012 Error: POS Price sync error
6015 Invalid Menu Item POS Id