Event - Reset Password Instruction

This event is generated when the reset password instruction is sent to a guest. These events are triggered as they happen in the Punchh system based on configuration.

{
  "content_id": "CONTENT_ID_GOES_HERE",
  "timestamp": 1619695600,
  "business_id": 6,
  "business_uuid": "BUSINESS_UUID_GOES_HERE",
  "business_slug": "slugname",
  "event_name": "transactional_notifications",
  "event_type": "reset_password_instruction",
  "action": "create",
  "payload": {
    "account_balance": {
      "banked_currency": null,
      "current_membership_level_name": "Silver Level",
      "last_visit": "2023-04-29T11:05:39Z",
      "loyalty_points": 93,
      "net_balance": 95,
      "net_debits": 0,
      "pending_points": 20,
      "total_credits": 95,
      "total_debits": "0.0",
      "total_lifetime_points": 95,
      "total_point_credits": 95,
      "total_redeemable_visits": null,
      "total_visits": 4,
      "unbanked_points": null,
      "unredeemed_cards": null,
      "user_id": 111111111	
    },
    "anniversary": "2000-01-01",
    "avatar_remote_url": null,
    "birthday": "1964-01-01",
    "email": "test@example.com",
    "email_confirmation_url": null,
    "first_name": "FIRST_NAME_GOES_HERE",	
    "gender": "male",	
    "guest_type": "Loyalty",	
    "last_activity_at": "2023-04-29T11:05:52Z",	
    "last_name": "LAST_NAME_GOES_HERE",	
    "marketing_email_subscription": true,	
    "marketing_pn_subscription": true,	
    "phone": "1111111111",	
    "preferred_locale": "en",
    "reset_password_url": "RESET_PASSWORD_URL_GOES_HERE",
    "secondary_email": "test1@example.com",	
    "signup_channel": "WebEmail",	
    "sms_subscription": false,	
    "unsubscribe_reason": null,	
    "unsubscribed": false,
    "user_id": 111111111,
    "user_status": "active"
  }
}

Meta Fields

Meta Fields are common attributes such as content_id, timestamp, etc. that are returned in event responses, providing additional information about events. Click here to view the descriptions of the attributes.

Response Parameters


Payload
account_balance	Object	See the account_balance object in Event - Guest
anniversary	Date	Anniversary date of the end-user in YYYY-MM-DD format
avatar_remote_url	String	Avatar remote URL
birthday	Date	Birthday of the user in YYYY-MM-DD format
email	String	Email address of the user
email_confirmation_url	String	Email confirmation URL
first_name	String	First name of the user
gender	String	Gender of the user
guest_type	String	Type of the user (i.e., eClub or loyalty)
last_activity_at	Date_time	User’s last activity timestamp
last_name	String	Last name of the user
marketing_email_subscription	Boolean	Whether the end-user has subscribed to marketing emails or not
marketing_pn_subscription	Boolean	Whether the end-user has subscribed to marketing push notifications or not
phone	String	Phone number of the user
preferred_locale	String	Preferred language
reset_password_url	String	Reset password URL
secondary_email	String	Secondary email of the user is configured when a user signs up with Facebook, but does not share the email address. The app asks for an alternate email address, which is kept as the `secondary_email`.
signup_channel	String	Sign-up channel of the user
sms_subscription	Boolean	Whether the end-user has subscribed to SMS services or not
unsubscribe_reason	String	Unsubscribe reason
unsubscribed	Boolean	Unsubscribe status
user_id	Integer	User ID generated by the Punchh system
user_status	String	Status of the user (i.e., active, banned, or deactivated) Note: Punchh does not send guest events for users with deleted, anonymized, or archived status, as personally identifiable information (PII) is not stored once a guest is moved into these statuses. However, if the option to generate events for deleted guests is enabled for the business in the Punchh platform, events will be sent for deleted users.

Reset Passcode Instruction

Reward Notification